Refund Policy

Last Updated: May 17, 2026

At Relifted Store, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our refund policy below.

1. Return Eligibility

You may request a return or refund if:

• The item arrived damaged

• The item arrived defective

• You received the wrong item

• Your order was lost during transit

To qualify for a return:

• Requests must be submitted within 14 days of delivery

• Items must be unused and in original condition whenever possible

• Proof of purchase and photos/videos may be required

2. Non-Returnable Items

We do not accept returns for:

• Used products

• Personalized/custom items

• Final sale items

• Gift cards

• Products damaged through misuse

3. Refund Process

Once your request is reviewed and approved:

• Refunds are issued to the original payment method

• Processing times may vary depending on your bank or payment provider

• Partial refunds may apply in certain situations

4. Return Shipping

Customers may be responsible for return shipping costs unless:

• The item was defective

• The wrong item was sent

• The product arrived damaged

5. Order Cancellations

Orders may only be canceled within 12 hours of purchase. Once processing or shipping has started, cancellation may not be possible.

6. Delayed or Missing Refunds

If you have not received your refund:

• Check your bank account again

• Contact your payment provider

• Contact your credit card company

If the issue continues, contact our support team.

7. Contact Us

For refund or return requests, contact:

Email: support@reliftedstore.com