SHIPPING POLICY

Last Updated: May 9, 2026

Thank you for shopping with ReLifted. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from relifted.co.uk.

1. ORDER PROCESSING

All orders are processed within 1–3 business days unless otherwise stated.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

ReLifted reserves the right to delay or cancel orders due to:

Payment verification
Suspected fraud
Stock issues
Incorrect shipping information

2. UK SHIPPING

We currently ship throughout the United Kingdom using trusted courier services.

Estimated delivery times:

Standard Delivery: 2–5 business days
Express Delivery: 1–2 business days (if selected at checkout)

Delivery timeframes are estimates only and are not guaranteed.

3. INTERNATIONAL SHIPPING

We offer international shipping to selected countries.

International delivery times vary depending on destination and customs processing.

Customers are responsible for:

Import duties
Customs charges
VAT or local taxes
Any additional carrier fees

ReLifted is not responsible for delays caused by customs authorities or international courier services.

4. SHIPPING COSTS

Shipping costs are calculated at checkout based on:

Delivery location
Package weight and dimensions
Selected shipping method

Any promotional free shipping offers will be clearly stated on the website.

5. TRACKING INFORMATION

Tracking information will be provided once your order has been dispatched where applicable.

It is the customer’s responsibility to monitor tracking updates and ensure someone is available to receive the delivery if required.

6. INCORRECT SHIPPING DETAILS

Customers are responsible for ensuring all shipping information is accurate at checkout.

ReLifted is not responsible for orders shipped to incorrectly entered addresses.

If an order is returned due to an incorrect address, additional shipping charges may apply before redelivery can be arranged.

7. LOST, STOLEN, OR DELAYED PACKAGES

ReLifted is not responsible for:

Delays caused by courier services
Lost or stolen packages marked as delivered
Delivery delays due to weather, strikes, customs, or other circumstances outside our control

If your parcel appears lost in transit, please contact us at relifted1@gmail.com and we will assist you in opening a courier investigation where possible.